All information related to registered users on your video platform is bundled under the 'Users' button in your platform's CMS. The Users overview gives you access to all data collected from users that have registered on your platform, including their first and last name, email address, Interests and viewing behaviour. This data can be easily exported from your CMS and can be used in various follow-up actions.
The 'Users' button in the CMS's main menu gives you a full overview of all viewers of the channel who have created an account via your video platform's frontend. Creating a user accounts via the video platform's frontend can be done in two ways: by entering an email address and choosing a password or by registering using Facebook or Apple credentials.
In the 'Users' overview you can also see if a user has registered via Facebook, via Apple or by email. The overview also shows your on which device (desktop or one of the video platform apps) the user has activated his or her account.
Exporting user data
User data can be exported as a .csv file via the 'Export users' button at the top right of the User overview screen. This exported data can then be opened in apps such as Excel or Numbers, imported into most newsletter apps or used in reporting or CRM software.